Accessibility
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Privacy and data use
MAPD collects only the information needed to identify customers, arrange accessible journeys, contact the people involved, receive payment, and meet operational record requirements.
Your account uses a unique email and a protected password hash. Your profile can include name, phone numbers, date of birth, national ID or passport, address, trip-update email, emergency contact, caregiver relationship, saved addresses, and trip history. MAPD cannot read your password.
Disability type, assistive technology, equipment, and assistance details are optional and self-declared. MAPD does not require medical documents. Share only what helps staff and drivers support the trip.
Authorized operations staff can access records needed to manage the service. Drivers see only trip information needed for an assigned journey. Optional assistance details are shared with a driver only when operations approves sharing.
Operational, trip, payment, and audit records may be retained for seven years. A record is not deleted or archived without an authorized operations process and a recorded reason.
You can update contact and profile information and change your password in your account. Use the email reset link if you forget your password. Contact MAPD to correct protected details, ask how your information is used, or request an account review.
Call +9607709181 or email [email protected].
Plain-language service noticeThis page explains the booking system’s current data practices. MAPD should have the final legal privacy notice reviewed under applicable Maldives requirements before public launch.
